FAQFrequently asked questions

The answers, before you even ask.

Costs, timelines, support and how to get started: here you'll find the answers to the questions we get asked most often. If yours isn't here, write to us — we reply within 24 hours.

How much does a website, custom software or an AI agent cost?

It depends on what you actually need — which is exactly why the first consultation is free. We analyse your situation and give you a written quote, with costs and timelines in black and white, before any commitment. No hidden costs: what you read in the quote is what you pay.

How long does a project take?

A showcase website usually takes a few weeks; an e-commerce store, custom management software or a more complex AI integration take longer. The quote always includes precise timelines for each phase, so you know exactly where we stand at any moment.

How do we get started?

With a conversation: you tell us about your business and your problems, and we tell you what we would do in your place — including what you don't need. The consultation is free and without obligation: fill in the contact form or message us on WhatsApp, and we'll reply within 24 hours.

Will the website and software be my property?

Yes. What we build for you is yours: the domain registered in your name, the credentials in your hands, no lock-in keeping you tied to us. We stay by your side because it works for you, not because you're stuck.

How does support work?

Through a monthly plan covering hosting, updates, monitoring and priority support on everything we build. One number to call, one accountable partner: if something goes wrong, we take care of it before it becomes a problem for your business.

Can an AI agent really answer my customers?

Yes, and it does so around the clock: it answers the phone and WhatsApp, gives information, takes bookings and schedules appointments. We train it on your business — your hours, your services, your way of speaking — and when a request is complex it hands the conversation over to you. It doesn't replace people: it takes the repetitive work off their hands.

Can I take just one service, or do I have to buy everything?

Take only what you need: a website, a phone system, an AI agent. The advantage of having a single partner is that, when you want to add a piece, everything will already be designed to integrate — but no one forces you to start big.

Do you only work in Italy?

We operate throughout Italy and also serve clients abroad. Most of the work is done remotely, with on-site visits where needed (networks, video surveillance, infrastructure).

Are my data and my customers' data safe?

Security is part of the project from day one, not an afterthought: encrypted connections, backups, controlled access and GDPR-compliant data processing. We explain it in plain language, without hiding behind technical jargon.

I already have a website or management system: do you have to rebuild everything from scratch?

Not necessarily. First we assess what you have: if it's worth keeping, we improve and integrate it; if it's holding you back, we tell you frankly and propose the alternative, with the costs of both paths.

Didn't find your answer?

Write to us: we'll reply within 24 hours with a free, no-obligation consultation.

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